<navigation_menu>Brick:Portal:CustomerContract:Menu</navigation_menu> <home>Brick:Portal:CustomerContract:Title</home>


            Get('obj_class')];
          		if ($sAttCode != '')
          		{
          			if (MetaModel::IsValidAttCode($this->Get('obj_class'), $sAttCode))
          			{
          				if ($oObject = MetaModel::GetObject($this->Get('obj_class'), $this->Get('obj_key'), false, true))
          				{
          					$value = $oObject->Get($sAttCode);
          					$oAttDef = MetaModel::GetAttributeDef($this->Get('obj_class'), $sAttCode);
          					if ($oAttDef instanceof AttributeCaseLog)
          					{
          						$sHtml = utils::TextToHtml($sComment);
          						$value->AddLogEntry(''.$sIssuerInfo.'
'.$sHtml );
          					}
          					else
          					{
          						// Cumulate into the given (hopefully) text attribute
          						$sDate = date(AttributeDateTime::GetFormat());
          						$value .= "\n$sDate - ".$sIssuerInfo." :";
          						$value .= "\n".$sComment;
          					}
          					$oObject->Set($sAttCode, $value);
          					$oObject->DBUpdate();
          				}
          			}
          		}
          	}
            ]]>


             ApprovalScheme::EXIT_ON_FIRST_REPLY,
                  'first_reject' => ApprovalScheme::EXIT_ON_FIRST_REJECT,
                  'first_approve' => ApprovalScheme::EXIT_ON_FIRST_APPROVE,
                );

                $sClass = get_class($oObject);

                if ($sClass != 'UserRequest' && $sClass != 'Incident' && $sClass != 'Project')
                {
                  return null;
                }

                if ( $sClass == 'Project' )
                {
                  // récupération des statuts cibles des règles d'approbation
                  $sOQL = "SELECT ApprovalRule WHERE target_class = 'project' AND target_status = '".$sReachingState."'";
                  $oApprovalRuleSet = new DBObjectSet(DBObjectSearch::FromOQL($sOQL));
                }
                else
                {
                  $sOQL = "SELECT ApprovalRule AS ar
                        JOIN ServiceSubcategory AS sc ON sc.approvalrule_id = ar.id
                        WHERE sc.id = :servicesubcategory
                          AND target_class = 'ticket' 
                          AND target_status = '$sReachingState'";
                  $oApprovalRuleSet = new DBObjectSet(
                    DBObjectSearch::FromOQL($sOQL),array(),
                    array('servicesubcategory' => $oObject->Get('servicesubcategory_id')));
                }

                if ($oApprovalRuleSet->count() == 0)
                {
                  // No approval rule applies to the current object
                  return null;
                }

                $bReusePreviousAnswers = MetaModel::GetConfig()->GetModuleSetting('combodo-approval-extended', 'reuse_previous_answers', true);
                $oApprovalRule = $oApprovalRuleSet->fetch();
                // var_dump($oApprovalRule);
                // exit;
                $oScheme = new ExtendedApprovalScheme();
                $bStepAdded = false;

                if ( $oScheme->AddStepFromQuery(
                  $oObject,
                  $oApprovalRule->Get('level1_rule'),
                  $oApprovalRule->Get('level1_timeout')*3600,
                  ($oApprovalRule->Get('level1_default_approval') == 'yes'),
                  $aExitConditionCodes[$oApprovalRule->Get('level1_exit_condition')],
                  $bReusePreviousAnswers) )
                {
                  $bStepAdded = true;
                }
                if ($oScheme->AddStepFromQuery(
                  $oObject,
                  $oApprovalRule->Get('level2_rule'),
                  $oApprovalRule->Get('level2_timeout')*3600,
                  ($oApprovalRule->Get('level2_default_approval') == 'yes'),
                  $aExitConditionCodes[$oApprovalRule->Get('level2_exit_condition')],
                  $bReusePreviousAnswers
                  ))
                {
                  $bStepAdded = true;
                }
                if ($bStepAdded)
                {
                  $sStimulus = $oApprovalRule->Get('target_stimulus');
                  $oObject->ApplyStimulus($sStimulus);
                  
                  return $oScheme;
                }
                else
                {
                  return null;
                }
              }
            ]]>


            Get('status');
                switch ($sStatus) {
                  case 'waiting_for_approval':
                    $oObject->ApplyStimulus('ev_approve');
                    break;
                  case 'approval_from_run' :
                    $oObject->ApplyStimulus('ev_vsr');
                    break;
                }
	            }
            ]]>


            Get('status');
                  switch ($sStatus) {
                    case 'waiting_for_approval':
                      $oObject->ApplyStimulus('ev_reject');
                      break;
                    case 'approval_from_run' :
                      $oObject->ApplyStimulus('ev_reject_run');
                      break;
                  }
                }
            ]]>


            GetModuleSetting('combodo-approval-extended', 'bypass_profiles', 'Administrator, Service Manager');
              else
              if ($bIsProject)
              {
                $sAllowedProfiles = MetaModel::GetConfig()->GetModuleSetting('syn-interdata-module', 'bypass_profiles_project', 'Administrator, Project Manager');
              }else
              {
                $sAllowedProfiles = MetaModel::GetConfig()->GetModuleSetting('combodo-approval-extended', 'bypass_profiles', 'Administrator, Service Manager');
              }

              $aAllowed = array();
              foreach (explode(',', $sAllowedProfiles) as $sProfileRaw)
              {
                $aAllowed[] = trim($sProfileRaw);
              }

              $oProfileSet = $oUser->Get('profile_list');
              while ($oProfile = $oProfileSet->Fetch())
              {
                $sProfileName = $oProfile->Get('profile');
                if (in_array($sProfileName, $aAllowed))
                {
                  return true;
                }
              }
              return false;
            }
            ]]>

false protected Overload-DBObject

ticket project target_class ticket false target_status false true target_stimulus false true

40 45 46 50

CustomerContract org_id add_only 0 0

100

true public Custom


            Get('org_id'));
              $sURL = $oOrg->Get($sAttCode);

              return $sURL;
            }
            ]]>

false public Overload-DBObject

chatgpt true /*Method for callback webhook with chatgpt*/ false public Custom


            Set('private_log', $sAnswer);
                $this->DBUpdate();
            }
            ]]>

chatgpt true /*Method for callback webhook with chatgpt*/ false public Custom


            Set('private_log', $sAnswer);
                $this->DBUpdate();
            }
            ]]>

true public lifecycle


            AllowAllData();
                  $oApprovals = new DBObjectSet($oApprovSearch, array(), array('obj_class' => get_class($oObject), 'obj_key' => $oObject->GetKey()));
                  if ($oApprovals->Count() > 0)
                  {
                    /** @var ApprovalScheme $oApproval */
                    $oApproval = $oApprovals->Fetch();

                    // Is the current user associated to a contact ?
                    $iContactId = UserRights::GetContactId();
                    if ($iContactId > 0)
                    {
                      // Does the approval concern the current user?
                      $sReplyUrl = $oApproval->MakeReplyUrl('Person', $iContactId);
                      if (!is_null($sReplyUrl))
                      {
                        // Here we are: add a menu to approve or reject the request
                        $aRet[] = new URLPopupMenuItem('approval_reply_url', Dict::S('Approval:Action-ApproveOrReject'), $sReplyUrl);
                      }
                    }
                    if ($oApproval->IsAllowedToAbort(null,true))
                    {
                      $sReplyUrl = $oApproval->MakeAbortUrl();
                      $aRet[] = new URLPopupMenuItem('approval_abort_url', Dict::S('Approval:Action-Abort'), $sReplyUrl);
                    }
                  }
                }
              }
              return $aRet;
            }
            ]]>

false public Overload-DBObject

Project incident_constructeur Typology bizmodel,searchable false autoincrement wbstype id

10 10 true allow allow allow Contact manager Any person who could can manage contacts allow allow allow allow Confidential portal user Any person who could can see confidential information allow allow false false true 60 6 <navigation_menu>Brick:Portal:CustomerContract:Menu</navigation_menu> <home>Brick:Portal:CustomerContract:Title</home> Brick:Portal:CustomerContract:Title+ fas fa-file-signature fa-2x new true 1 Brick:Portal:CustomerContract:Tab:OnGoing 1 Brick:Portal:CustomerContract:Tab:Implementation 2 Brick:Portal:CustomerContract:Tab:Obsolete full false false 3 6 <default>Brick:Portal:Supervision:Title</default> Brick:Portal:Supervision:SubTitle Brick:Portal:Supervision:Title+ fas fa-chart-line fa-2x Organization::GetURL ipm true new false false 15 6 <default>Brick:Portal:Supervision2:Title</default> Brick:Portal:Supervision2:SubTitle Brick:Portal:Supervision2:Title+ fas fa-chart-line fa-2x Organization::GetURL supervision true new false false 50 6 <default>Brick:Portal:legacy:Title</default> Brick:Portal:legacy:SubTitle Brick:Portal:legacy:Title+ fa fa-history fa-2x Organization::GetURL support_legacy true false false 51 6 <default>Brick:Portal:subscription:Title</default> Brick:Portal:subscription:SubTitle Brick:Portal:subscription:Title+ fa fa-newspaper fa-2x Organization::GetURL abonnement_liste true false false 52 6 <default>Brick:Portal:archive:Title</default> Brick:Portal:archive:SubTitle Brick:Portal:archive:Title+ fa fa-archive fa-2x Organization::GetURL archives_bulletins true false false 91 6 <default>Brick:Portal:order:Title</default> Brick:Portal:order:SubTitle Brick:Portal:order:Title+ fa fa-shopping-cart fa-2x Organization::GetURL suivi_commandes true false false 95 6 <default>Brick:Portal:deletion:Title</default> Brick:Portal:deletion:SubTitle Brick:Portal:deletion:Title+ fa fa-trash fa-2x Organization::GetURL supression_compte true false false 16 6 <default>Brick:Portal:SuiviContrat:Title</default> Brick:Portal:SuiviContrat:SubTitle Brick:Portal:SuiviContrat:Title+ fas fa-pen fa-2x Organization::GetURL satcli true new false false 6 6 <default>Brick:Portal:Secu:Title</default> Brick:Portal:Secu:SubTitle Brick:Portal:Secu:Title+ fas fa-shield-alt fa-2x Organization::GetURL secu true new false false 7 6 <default>Brick:Portal:Appli:Title</default> Brick:Portal:Appli:SubTitle Brick:Portal:Appli:Title+ far fa-file fa-2x Organization::GetURL appli true new false false 7 6 <default>Brick:Portal:SynthReseau:Title</default> Brick:Portal:SynthReseau:SubTitle Brick:Portal:SynthReseau:Title+ fas fa-network-wired Organization::GetURL network true modal false false 2 6 <default>Brick:Portal:PerfReseau:Title</default> Brick:Portal:PerfReseau:SubTitle Brick:Portal:PerfReseau:Title+ fas fa-tachometer-alt Organization::GetURL npm true modal false false 3 6 <default>Brick:Portal:VPN:Title</default> Brick:Portal:VPN:SubTitle Brick:Portal:VPN:Title+ fas fa-lock Organization::GetURL vpn true modal false false 4 6 <default>Brick:Portal:Wifi:Title</default> Brick:Portal:Wifi:SubTitle Brick:Portal:Wifi:Title+ fas fa-wifi Organization::GetURL wifi true modal false false 5 6 <default>Brick:Portal:Optique:Title</default> Brick:Portal:Optique:SubTitle Brick:Portal:Optique:Title+ fas fa-search Organization::GetURL optique true modal false false 6 6 <default>Brick:Portal:GestConf:Title</default> Brick:Portal:GestConf:SubTitle Brick:Portal:GestConf:Title+ fas fa-cog Organization::GetURL backupconf true new false false 9 6 <default>Brick:Portal:Infra:Title</default> Brick:Portal:Infra:SubTitle Brick:Portal:Infra:Title+ fas fa-server fa-2x Organization::GetURL infra true new false false 10 6 <default>Brick:Portal:Postes:Title</default> Brick:Portal:Postes:SubTitle Brick:Portal:Postes:Title+ fas fa-desktop fa-2x Organization::GetURL euem true new false false 2 6 <default>Brick:Portal:Suivi_uo:Title</default> Brick:Portal:Suivi_uo:SubTitle Brick:Portal:Suivi_uo:Title+ fas fa-wallet fa-2x Organization::GetURL suivi_uo true new 8 false false true <default>Brick:Portal:Reseau:Title</default> fas fa-network-wired fa-2x 1 2 3 4 5 6 2 false true <default>Brick:Portal:Observabilite:Title</default> fas fa-eye fa-2x 1 2 3 4 5 3 false true <default>Brick:Portal:Support:Title</default> fas fa-hand-holding fa-2x 1 2 3 4 5 6 7 8 4 false true <default>Brick:Portal:Contrats:Title</default> fas fa-file-contract fa-2x 1 2 3 true false 100 12 <default></default> Organization::GetURL accueil

Incident cosy true go-to-open-requests

{{'Ticket:Type'|dict_s}} & {{'Ticket:date'|dict_s}}

org_id OR o.presta = :current_contact->org_id ]]> org_id OR o.presta = :current_contact->org_id ]]> org_id UNION SELECT Contact AS l JOIN Organization AS c ON l.org_id = c.id JOIN Organization AS p ON c.presta = p.id WHERE p.id = :current_contact->org_id ]]> org_id OR Root.presta = :current_contact->org_id) AND T.finalclass IN ('UserRequest', 'Incident') ]]> org_id OR o.presta = :current_contact->org_id ]]> org_id OR o.presta = :current_contact->org_id ]]> syn-interdata-module/css/interdata.scss ../syn-interdata-module/scss/interdata.scss syn-interdata-module/css/interdata.scss ../syn-interdata-module/scss/interdata.scss